SPOT Meeting Minutes 2009-12-211. New teams and charges. (Bill)BK: The Resource Fulfillment Team has been filled with three non-SPOT members and should be good to go. Allie is working on finishing up the User Interface team. We will have tasks ready to be assigned to these groups after January's meeting. 2. Face to face meeting update. (Bill) BK: The face to face meeting is all set for the 12th. A Google document has been started for an agenda. New members to the Resource Fulfillment Team and User Interface Team are welcome to attend, but not required to. Chairs of your respective groups can you alert Elizabeth at Summit if there were will be any of the new members attending the meeting on the 12th. 3. Update on reciprocal borrowing policy. (Anya) AA: Is going to write up in a format of it is now this, we would like this and present it to John to see how we should proceed with the Exec committee before our Jan. 12th meeting. 4. Plans for survey results. BK: Plan is to go over survey results at the Jan. 12th meeting it looks like the original UI team who did the survey will be preparing some information/recommendations for SPOT or OCLC - (Anya?). Our User Fulfillment team (UF) will be working on the circulation survey results. 5. Newsletter update. BK: Heidi has volunteered to direct our newsletter organizing after doing a great job on the one that just went out. Our next one is scheduled for the end of March 2010. 6. Known issues page update. BK: Nancy will be the one creating/updating this page one the UF team decides on its look and feel. Initial feeling are just for a page of action items that OCLC is working on. Could display, issue, desired resolution, current plan, and a timeframe. 7. Talk about OCLC call last week. Do we want the monthly updates on the new monitoring system (AA)? BK: yes. Anya - Kyle did you get the UI information? BK: yes they have, it was still a bit confusing to Kyle and Anya and they have asked some more questions. Radio button - on their radar now, but no set time, need to remember to give them deadlines (time frame) when possible. BK: Next OCLC call we will try and get a specific date from Ed. Perfect example of a known issue page item. Statistics - I sent in our anomalies and have not hear back yet, Ralph checking on this and why no titles for some. BK: Some interesting discussions on statistics. That is, in OCLC reports, not jasper, you can see lending statistics, and actual fill rates of lending which of course is very high. At UW Heidi reported well into the 90% rates, but this still does not address our general issue of a borrower rate of 82%. Its that patron experience we want to improve, but is it possible with current systems. Telnet menus - Anya have you sent stuff to Ron? Looks like you could just print to circ admin account, then after you shelf the books check e-mail. BK: Although the workflow is a tad awkward, this seems like something that could work. Anya is checking on two libraries outside of Summit that are using some type of automated checkin with Mill. Anya will have something for Ron before the meeting on the 12th. Need to have some patrons deleted over this quiet time. - Check with Ralph, deadline again. BK: Anya is going to send Ralph an e-mail just to give a friendly reminder. AA: completed - tracking number I09121296 New rota coming after break. Staff requesting in the original manual? Mary Ann writing up solution. BK: This may have already existed, and brought up some discussion of a blank request form, which we thought we be good for staff, but not patrons as both require staff mediation to associate an OCLC number with a request. 8. Anything we need to be watching for or doing over the break. Anya and Kyle will be monitoring things over the break. 9. Bookbands? Anya is ordering more, and some discussions centered around including numbers on the bands or not as they are not under our control. Something to think about as the RFP process for a Courier gets underway this coming year. |