SPOT meeting minutes 11-2-2009Present: Ralph, Ron, Ed, Anya, Mike, Pete, Christa, Tom, Carolyn, Rick, Sam, Kyle and Bill (not sure I have everyone)1. OCLC installed a fix to the circ gateway over the weekend that should improve the systems ability to place holds, and not get tripped up by some of the slower telnet interfaces. 2. Steve from OCLC, mentioned that the circ gateway has been updated to fix some of the multiple OCLC number issues. 3. Ron is working on the telnet interface for check in/out of institution patrons with about 8 libraries right now and is finding success. Plan is to move some of them to this interface completely on November 8th. 4. Regarding monitoring the system, which has been a concern of the SPOT group. Both Anya and Kyle will be getting a dashboard type interface to watch the system, which will be integrated into OCLC nagios monitoring so this should be better one in place. 5. A discussion came up about some NRE libraries moving to version 1.0, Summit is still not able to do this as some members still need to have the ability to have four levels of holds. Ralph is going to get the details on this. 6. The documentation group asked for our input on what we would like to see in terms of documenting and in training. Mike Basset will be contacting Nancy when she gets back from China next week. He asked us what we would find useful, user guides, quick reference, what would work for us. A couple things were mentioned, the trouble shooting spreadsheet from last week, jasper reports training/documentation, just a nice stats reporting tool of all the clicks a user may do requesting. Out of this came three prominent things wanted 1. A trouble shooting tool. 2. Document covering workflow, both big, and then individual processes. 3. A stats report tool, that makes it easy to get a report. 7. It as was also mentioned that we would just like better communication on changes/upgrades. New "unship" button that appeared a couple of weeks ago with no announcement. 8. Anya will be surveying SPOT members regarding any planned upgrades for library catalogs over the holidays. This will allow OCLC to properly staff their programming teams if immediate changes are need to be made. |